Shipping policy

Shipping Policy

Last Updated: September 17, 2026

Thank you for shopping with ShopArvello! We work hard to make sure your order is processed and delivered as smoothly as possible. Please review our shipping policy below for information about processing times, delivery, tracking, and more.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed.

Orders placed on weekends or holidays may begin processing on the next business day. During periods of high order volume, processing times may occasionally be longer.

Shipping & Delivery Times

Estimated delivery times are typically 7–15 business days after your order has been processed.

Delivery times are estimates and may vary depending on your location, carrier delays, holidays, weather conditions, customs, or other circumstances outside of our control.

Order Tracking

Once tracking information becomes available, it will be sent to the email address provided with your order.

Please allow some time for tracking information to update after your shipment has been processed by the carrier.

Multiple Packages

Some orders may contain products shipped from different fulfillment locations. Because of this, items from the same order may arrive in separate packages or at different times.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order. Please carefully review your name, address, apartment or unit number, and other delivery information before submitting your order.

If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Missing Packages

If your tracking information shows that your package is delayed or you believe it may be lost, please contact us so we can help investigate the issue.

If a package is marked as delivered but cannot be located, we recommend first checking around the delivery location, with household members or neighbors, and with the shipping carrier.

International Orders

International shipments may be subject to customs processing, import duties, taxes, or other fees depending on the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.

Questions About Your Order

If you have any questions regarding shipping or your order, please contact ShopArvello Customer Support through the contact information provided on our website.

We appreciate your business and thank you for choosing ShopArvello.